New ticket system ?

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1950
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Re: New ticket system ?

Post by 1950 » 12 Feb 2018, 20:11

Just to inform people, the turnstiles are computerised and each entry is recorded back in main office this is so at any time they know how many people have entered the ground.

cogito ergo sum
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Re: New ticket system ?

Post by cogito ergo sum » 12 Feb 2018, 20:23

Most grounds with a card system have unmanned entrances, just put your card into a slot where it is scanned and you are allowed in. Probably too big an outlay for the Old Girl, so why introduce cards at all?

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New Ticket System?

Post by philipjkelly » 14 Feb 2018, 22:03

We use this kind of system for our events at work and anyone who has used eventbrite will be used to a similar set up.

Once the QR code is scanned it'll check against the list of ST holders - that's when you'll get the green or red light showing up on the hand held scanner. I noticed on my scan that the scanning device came up with a green screen, my name, type of ST and the words valid ticket (or something similar).

Where delays could happen is if the phone / wifi signal or whatever's being used is under some pressure so the time taken to check the signal is slower than it should be. If it's working off 3G then as the phone signal has never been strong at the ground then this could slow it down.

Someone's mentioned about photocopying the QR code. You probably could do that and get away with it, but when the real ST holder turns up the system will pick up that that code's already been ticked off the list of ST holders and the valid ticket screen won't show up.

In principle the system should work and I'm sure the club will learn from Sunday to speed up the process.

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Re: New ticket system ?

Post by gateman » 15 Feb 2018, 09:47

I am not up to date with new technology for scanning tickets, but until it is sorted the eases way to me is to make more gates available for season ticket holders only , when we have the season ticket holders plus all pre paid tickets from both clubs trying to go through the same turnstiles you are going to have congestion

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Re: New ticket system ?

Post by Aid » 15 Feb 2018, 10:06

The easiest and quickest way to get into the Cas ground is by paying cash. Walked past empty cash turnstiles and heaving card/ticket turnstiles. So perhaps one way to ease the congestion is by reducing the number of pay on the day turnstiles.
cum on you Ford

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Re: New ticket system ?

Post by orrsome » 15 Feb 2018, 10:26

Aid wrote:The easiest and quickest way to get into the Cas ground is by paying cash. Walked past empty cash turnstiles and heaving card/ticket turnstiles. So perhaps one way to ease the congestion is by reducing the number of pay on the day turnstiles.
At some other grounds you can't pay cash on the gate because all the gates are ticket only. I think HKR and Wakey are 2 of them. You have to go to an office to buy a home or away ticket then go to the appropriate ticket only gate.
Is this system worth considering for us to try?

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Re: New ticket system ?

Post by Tamworth Tiger » 15 Feb 2018, 12:16

And Salford
My experience at both HullKR and Salford when turning up without a ticket have been poor
I stoped bothering to go to Wakey a few years ago when they started to pen away fans up like cattle

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Re: New ticket system ?

Post by gateman » 15 Feb 2018, 12:59

Aid wrote:The easiest and quickest way to get into the Cas ground is by paying cash. Walked past empty cash turnstiles and heaving card/ticket turnstiles. So perhaps one way to ease the congestion is by reducing the number of pay on the day turnstiles.
I agree entirely with the above, most of us buy season tickets to support the club knowing full well that we will most likely miss a few games during the season making the season tickets more expensive than pay as you enter, season ticket holders want looking after, MORE GATES SEASON TICKET HOLDERS ONLY PLEASE

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Re: New ticket system ?

Post by Lofthouse Tiger » 15 Feb 2018, 17:19

If we averaged 9,000 last season then "Most of us" dont buy a season ticket as we maybe had 3,000 ish at a guess. This means more people have to queue than a ST holder. Why would you need to make this worse by "Looking after" season ticket holders?

For a season ticket to become more expensive than pay on the day £24, then you would need to miss more than a couple of games for it to jump up to that figure.

There are already several benefits to buying a season ticket and it is very good value yet you seem to think they should be seen as priority.

Surely the club knows how many season ticket holders there are, how many match day tickets have been sold to non season ticket holders and it will always be guess work on pay on the day. Surely the number of turnstiles for each type can be allocated to suit the figures. There were a couple of games last season where this appeared to have been done but no more than that and I thought it worked better.

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Re: New ticket system ?

Post by Aid » 15 Feb 2018, 18:20

Lofthouse Tiger wrote:If we averaged 9,000 last season then "Most of us" dont buy a season ticket as we maybe had 3,000 ish at a guess. This means more people have to queue than a ST holder. Why would you need to make this worse by "Looking after" season ticket holders?

For a season ticket to become more expensive than pay on the day £24, then you would need to miss more than a couple of games for it to jump up to that figure.

There are already several benefits to buying a season ticket and it is very good value yet you seem to think they should be seen as priority.

Surely the club knows how many season ticket holders there are, how many match day tickets have been sold to non season ticket holders and it will always be guess work on pay on the day. Surely the number of turnstiles for each type can be allocated to suit the figures. There were a couple of games last season where this appeared to have been done but no more than that and I thought it worked better.
The majority of non season ticket holders pre-purchase match tickets from the Tigers Den rather than paying on the gate. On Sunday there were two turnstiles (one Adults and one concessions) on Wheldon Road and they were empty whilst all the ticket/card turnstiles were heaving. So this is not about "looking after" season ticket holders it is about getting the majority into the ground ASAP.
cum on you Ford

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Re: New ticket system ?

Post by heritage1926 » 15 Feb 2018, 18:32

Or, maybe perhaps just turn up a little earlier and either a) avoid the queues or b) still queue but still get in for a reasonable time. :-$

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Re: New ticket system ?

Post by Lofthouse Tiger » 15 Feb 2018, 18:35

That is the easiest solution and the one that I use.

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Re: New ticket system ?

Post by Lofthouse Tiger » 15 Feb 2018, 18:38

Aid wrote:
Lofthouse Tiger wrote:If we averaged 9,000 last season then "Most of us" dont buy a season ticket as we maybe had 3,000 ish at a guess. This means more people have to queue than a ST holder. Why would you need to make this worse by "Looking after" season ticket holders?

For a season ticket to become more expensive than pay on the day £24, then you would need to miss more than a couple of games for it to jump up to that figure.

There are already several benefits to buying a season ticket and it is very good value yet you seem to think they should be seen as priority.

Surely the club knows how many season ticket holders there are, how many match day tickets have been sold to non season ticket holders and it will always be guess work on pay on the day. Surely the number of turnstiles for each type can be allocated to suit the figures. There were a couple of games last season where this appeared to have been done but no more than that and I thought it worked better.
The majority of non season ticket holders pre-purchase match tickets from the Tigers Den rather than paying on the gate. On Sunday there were two turnstiles (one Adults and one concessions) on Wheldon Road and they were empty whilst all the ticket/card turnstiles were heaving. So this is not about "looking after" season ticket holders it is about getting the majority into the ground ASAP.
That was a response to Gateman. Read his post and he does say ST holders should be looked after. I dont agree with that.

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Re: New ticket system ?

Post by Flat Capper » 16 Feb 2018, 13:06

Cash is the future...
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Spreading the Cas gene pool

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Re: New ticket system ?

Post by legionited » 16 Feb 2018, 13:08

Flat Capper wrote:Cash is the future...
That or Bitcoin.

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Re: New ticket system ?

Post by Tamworth Tiger » 16 Feb 2018, 18:56

Lofthouse Tiger wrote:That is the easiest solution and the one that I use.

:dance: :dance: :dance:
Me too when the M1, M18 and/or A1,aren’t a car park, which they often are particularly Friday nights

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Re: New ticket system ?

Post by TT Tiger » 16 Feb 2018, 19:08

Why not print bar/QR codes on the paper tickets so they can be scanned rather than tear off stubs?

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Re: New ticket system ?

Post by old cas lass » 25 Feb 2018, 11:05

Anyone find it any better yesterday.
The turnstiles I went in the WiFi went down so people were just walking through, with no scanning.
Still seems to be having teething problems with the WiFi, it don’t surprise me cos the WiFi signal is terrible in the WRE.

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Re: New ticket system ?

Post by RonnieGibbs'forearm » 25 Feb 2018, 11:49

old cas lass wrote:Anyone find it any better yesterday.
The turnstiles I went in the WiFi went down so people were just walking through, with no scanning.
Still seems to be having teething problems with the WiFi, it don’t surprise me cos the WiFi signal is terrible in the WRE.
I arrived lateish with about 10 mins to KO and couldn't believe there were literally no queues. Miles better than week before.
On a side note thought Hull were quiet today.
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Re: New ticket system ?

Post by gateman » 25 Feb 2018, 12:04

To ease congestion why not scan at random ?? this mite deter people from only paying their first installment ,

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